Hi, I'm Saad Sharif Ahmed

AI Product Manager & Strategist

Building LLM-powered products, autonomous agentic systems, and RAG-enabled architectures. 10+ years of cross-functional leadership across SaaS, travel tech, and digital agencies.

10+
Years Experience
600%
Marketing ROI
6-Fig
MRR Achieved
45+
Projects Delivered
Saad Sharif Ahmed

Building the Future with AI

Transforming complex challenges into intelligent, scalable solutions

Crafting Intelligent Systems

AI Engineer & AI Product Manager with deep experience building LLM-powered products, autonomous agentic systems, RAG-enabled retrieval architectures, and large-scale AI automation. Focused on designing intelligent, reliable, and observable AI systems that operate in real-world enterprise environments.

Currently developing a next-generation auto-deploying agent platform that integrates proactive task execution, persistent memory, evaluator-as-judge logic, containerized agent deployments, and full execution traceabilityโ€”addressing major gaps in reliability, reasoning, safety, and observability across AI products.

Strengthened through participation in Antler's venture-building environment, applying founder-level discipline in problem discovery, competitive analysis, rapid prototyping, and validating venture-scale opportunities.

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AI Engineering

LLMs, RAG, Agent Systems

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Product Strategy

GTM, Roadmaps, PRDs

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Automation

Workflows, Pipelines, CI/CD

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Zero to One

6 Products Launched

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ML & Cloud Infrastructure

PyTorch, AWS, GCP, Docker

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Digital Marketing

600%+ ROI, Growth, SEO

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Team Leadership

Cross-functional Teams

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Global Experience

4 Countries, 12+ Markets

Featured Projects

A showcase of AI systems, products, and automation solutions I've built

Skills & Technologies

A comprehensive toolkit for building intelligent systems

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AI Engineering & Automation

  • LLM apps, agent workflows, evaluator agents
  • Tool-calling, memory & reasoning systems
  • RAG architectures, prompt design
  • OpenAI Agents, LangGraph, LangChain
  • CrewAI, AutoGen, MCP, Ollama
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Programming & ML

  • Python, JavaScript/TypeScript, SQL, Bash
  • PyTorch, Transformers, FAISS
  • Chroma, Weaviate (Vector DBs)
  • ONNX, TensorRT, GGUF
  • Docker, Kubernetes
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Frontend & APIs

  • React, Next.js, Tailwind CSS
  • Vue.js, REST APIs, Webhooks
  • JSON schemas, tool-calling APIs
  • AI dashboards for agents, logs & traces
  • Auth, RBAC, client-server integration
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Cloud & DevOps

  • AWS (EC2, S3, IAM)
  • GCP, Firebase, Supabase
  • CI/CD, containerized pipelines
  • Vector DB hosting, RAG deployment
  • Monitoring & GPU inference
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Data & Analytics

  • HiveQL, Hadoop, Metabase
  • Tableau, GA4, GTM
  • KPIs, funnels, campaign analysis
  • Data prep for embeddings & retrieval
  • Revenue & adoption insights
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Product & Leadership

  • Product discovery, PRDs, roadmaps
  • Agile (Certified ScrumMasterยฎ)
  • Market validation, GTM, pricing
  • OKRs, stakeholder management
  • JIRA, Confluence, GitLab, Notion

Professional Experience

A journey through AI, product, and leadership

Entrepreneur in Residence

Aug 2025 - Oct 2025
Antler ๐Ÿ“ Ho Chi Minh City

Selected for intensive venture-building program. Conducted market research, competitive analysis, and customer discovery. Developed B2B AI product concepts leveraging LLMs, RAG, and multi-agent orchestration.

  • Selected to join Antler's intensive venture-building program, collaborating with top founders, engineers, and operators to explore and validate high-potential AI business opportunities.
  • Conducted rigorous market research, competitive analysis, and customer discovery to refine problemโ€“solution fit in AI automation and agentic system domains.
  • Designed and tested hypotheses through rapid prototyping, iterative validation, and data-driven experimentation.
  • Developed B2B AI product concepts leveraging LLMs, RAG, multi-agent orchestration, and auto-deployment workflows.
  • Participated in pitch cycles, partner sessions, and investment committee reviews to evaluate venture scalability and fundraising viability.
  • Strengthened founder-level decision-making across product strategy, GTM, pricing, differentiation, and business model design.

Senior Lead, Supply Operations

Jul 2024 - Jul 2025
Agoda ๐Ÿ“ Bangkok

Launched AI-powered workflow automation. Built LLM workflows for intent detection, ticket creation, and routing. Deployed AI agent for auto-building partner decks. Led 5-member ops team.

Applied AI Systems & Automation

  • Launched AI-powered internal workflow automation allowing teammates to trigger approvals and actions via a single email.
  • Built LLM workflows that auto-detect intent, create tickets, route assignments and update stakeholders.
  • Supported deployment of an AI agent that auto-builds partner decks using live supply performance data.
  • Eliminated hours of manual QA and enabled account managers to focus on negotiation and partner relationships.
  • Integrated GenAI content generation tools for supply-partner communications.
  • Delivered LLM-assisted legal messaging + contextual templates to reduce manual drafting and ensure compliance.
  • Contributed to a Generative AI escalation-correction model trained on historical tickets.
  • Blocked incorrect escalation routing and improved prioritization accuracy.
  • Collaborated on AI re-engagement campaigns using personalized video + LLM copy generation.
  • Boosted participation and conversion among dormant and under-engaged supply partners.

Insights & Engagement AI (Guest & Property Facing)

  • Supported strategy for AI-powered property chat systems answering high-volume FAQs.
  • Reduced repetitive support workload and improved response speed for property queries.
  • Contributed to AI-generated review highlights and marketing video summaries.
  • Enabled scalable content creation that reveals guest preferences and value-driving features.
  • Assisted experimentation with AI-driven destination remarketing and personalization.
  • Used tailored video remarketing to keep properties top-of-mind and improve re-engagement.

Data, Tooling & Compliance

  • Built data-validation pipelines to detect and correct partner data issues at ingestion.
  • Reduced escalation volume and strengthened downstream data reliability.
  • Owned the One Supply Performance Dashboard used by leadership for strategic decisions.
  • Aggregated reach, deal association %, meetings and account KPIs; maintained playbooks and documentation.
  • Supported EU Digital Services Act (DSA) readiness and compliance delivery.
  • Launched automated monitoring and reporting workflows with external vendors ahead of regulatory deadlines.
  • Contributed to rollout of Avayaโ€“HubSpot voice integration with global tracking and compliance.
  • Delivered call metadata governance, monitoring and analytics for supply operations.

Operations

  • Led a 5-member ops tooling team focused on AI optimization, partner communication intelligence and workflow automation.
  • Directed the full Supply Test Booking program across major OTAs.
  • Managed ticket creation, monitoring, resolution, SLA reporting and data integrity enforcement.
  • Migrated HubSpot tickets to Hadoop analytics infrastructure for large-scale analysis.
  • Enabled scalable variance and error analysis (PVar, rate leakage, booking issues, supplier trends).
  • Delivered measurable cost reduction and improved PVar tracking through anomaly-based reporting and automation.
  • Designed and launched SASA (Streamline All Supply Approvals).
  • Automated 35+ workflows via PowerApps + SharePoint to centralize approvals and increase auditability.
  • Standardized and automated AR Waiver & Absorption processes across Finance, Legal & Supply Ops.
  • Shortened SLAs, reduced compliance risk and removed redundant templates.
  • Drove QBR insights for leadership using automation metrics, PVar trends, SLA performance and partner impact.
  • Guided resource allocation, cost decisions and tooling priorities through operational data.

Senior Project Manager

Dec 2022 - Jun 2024
InsideOut Marketing Group ๐Ÿ“ Sydney

Led cross-functional teams for enterprise projects. Managed contract negotiations, client relationships, and revenue growth. Successfully delivered 7+ projects using EOS framework.

  • Project Planning: Crafted comprehensive project strategies, balancing the requirements of scope, resources, timeline, and budget.
  • Requirement Analysis: Collaborated with clients to decipher project objectives, translating high-level visions into actionable development tasks.
  • Contract Negotiation: Managed contract discussions, ensuring the scope, deliverables, and terms met both client and agency expectations.
  • Client Relationship Building: Established and nurtured long-term relationships with key clients, understanding their unique needs and ensuring their satisfaction through empathic account management and strategic project delivery.
  • Revenue Growth: Identified upsell and cross-sell opportunities, resulting in increased revenue and expanded service offerings to existing clients.
  • Team Leadership: Led cross-functional teams, ensuring alignment with client objectives, timely delivery, and consistent communication.
  • Financial Management: Monitored project budgets, invoicing, and ensured timely payment collections, maintaining positive cash flow.
  • Risk Oversight: Identified potential project challenges; devised and implemented effective mitigation strategies.
  • Quality Assurance: Oversaw rigorous testing phases, ensuring sites met enterprise-grade performance, security, and usability standards.
  • Stakeholder Engagement: Conducted regular client meetings, providing status updates, gathering feedback, and integrating it into project workflows.
  • Performance Metrics: Measured and reported on client satisfaction and project delivery metrics, utilizing feedback to drive continuous improvement.
  • Vendor Relations: Built relationships with third-party vendors, streamlining integration and ensuring alignment with project requirements.
  • Documentation & Compliance: Ensured meticulous record-keeping and adherence to industry and legal standards.
  • Professional Development: Prioritized team growth and knowledge-sharing, staying updated with the latest trends in web development and client relationship management.
  • Successfully delivered 7 projects till date.
  • Made use of the EOS (Entrepreneurial Operating System) framework to plan and structure work at the agency as the Integrator.

Head Of Marketing

Aug 2019 - Oct 2022
weDevs Pte Ltd ๐Ÿ“ Dhaka

Achieved 6-figure MRR with 600%+ ROI on paid channels. Launched 6 new products. Orchestrated Brand Ambassador program across 12 countries. Built marketing and BD teams.

  • Monitored overall business health and made informed decisions by tracking key performance indicators, including ARR & MRR, CAC Payback Period, CLTV, and other relevant metrics.
  • Ensured a 6 figure Monthly Recurring Revenue (MRR) across all sales & marketing channels combined, with a focus on new acquisitions for all products.
  • Ensured a monthly sustainability of 600%+ ROI across paid marketing channels.
  • Prepared GTM strategies to launch 6 new products in 2020 to diversify offerings.
    • Products: WP ERP Pro, Dokan Mobile App (Android & iOS), WP Hive, weMail, Appsero, Enzime
  • Played a key role in the SDLC for most of our products and their features at all phases by collecting feedback from surveys, heatmaps & A/B Tests.
  • Collaborated in preparation of PRDs with the Product Team.
  • Personally handled partnerships with Payment Gateways such as PayPal, Stripe, MangoPay, Paddle.
  • Handled partnerships with Web Hosting platforms such as WP Engine, Liquid Web, Hostinger, Pressable, Cloudways and many others.
  • Crafted accountability systems (tracking time against Products, Task-Types, KPIs, etc) using Google Sheets to efficiently manage and report on the two departments (Marketing & Business Development).
  • Created workflows to manage Growth Hacking in accordance with the AARRR framework.
  • Maintained Community Engagement by hosting Webinars and attending events such as WordCamps, WordPress Meet-ups, Online Conferences, etc.
  • Orchestrated the successful launch of the Brand Ambassador program across 12 countries.
  • Built funnels that ensure a steady flow of thousands of leads monthly.
  • Built teams within the team and managed them with a focus on developing individual strengths and improving their weaknesses via constructive evaluation and feedback based on empirical data.
  • Assisted in the hiring process by assessing culture-fit (psychoanalysis) and domain knowledge of the candidates for many different roles.

Project Manager

Jan 2015 - Jul 2019
ThinkStudio ๐Ÿ“ Dhaka

Managed 900+ client portfolio. Completed 45+ projects personally. Led team of 4 WordPress developers. Handled security, migrations, and compliance (508, ADA, WCAG).

  • Managed the entire portfolio of 900+ clients for Byte Technology.
  • Estimated the scope of a project, proposed budgets and allocated resources accordingly.
  • Personally completed more than 45 projects. Managed a team of 4 WordPress developers.
  • Conducted systematic one-on-one meetings with direct reports, placing emphasis on the ongoing enhancement of project methodologies and results, as well as the overall performance improvement of each individual.
  • Performed QA of projects to pixel perfection as per the design schematics (PSD) provided and also ensured proper functionality of the end product in accordance with the client's requirements.
  • Ensured the implementation of the best practices prior to launch using a pre-launch checklist.
  • Deployed projects from staging to production and updated Nameservers and DNS records as required.
  • Provided basic WordPress training to clients when requested.
  • Maintained a proper communication channel with the client all throughout the project.
  • Provided Maintenance and Technical Support to clients. Backed up websites and updated WordPress Core, Themes and Plugins on a periodic basis.
  • Performed Website Hardening and also performed scans on malware infected / hacked websites. Managed cPanel and WHM accounts.
  • Installed SSL certificates and helped configure basic plugins on request.
  • Migrated websites to different hosting providers.
  • Made websites compliant to 508, ADA & WCAG 2.0/2.1 guidelines. Set up Google Analytics, Google Tag Manager, Social Media Pixels and many other similar tools on client websites.
  • Managed all Marketing endeavours for both Thinkstudio.io and many of its clients.
  • Kept track of project deadlines and time spent working on individual projects by myself and also the developers.

Professional Certifications

Continuous learning and professional development

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Certified Scrum Master (CSM)

Scrum Alliance โ€ข ID: 001260903

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Agentic AI Engineering Course

Complete Course โ€ข 2025

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Test Scores

SAT: 2070 | IELTS: 7.5

From the Blog

Thoughts on AI, product development, and technology leadership

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Let's Work Together

Open to AI engineering roles, product management opportunities, and exciting collaborations

Contact Information

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Location

Bangkok, Thailand

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